It is Verizon property and is a key part of the FiOS system. It is the boundary between light on the fiber and wired interfaces to your devices. It has Ethernet, coax and phone connections for the various services. The box on the bottom is a set-top-box. Return it to Verizon when you cancel TV service.Stay away unless forced! These new arris boxes are junk and a pain to setup. I have the Fios One keeps turning my one TV back on unless I leave the HDMI cable unplugged. And so far in 3 days I cannot get the Fios One Mini to activate over WiFi or Coax. Im tempted to plug my old Cisco boxes back in and return this new stuff to Verizon.You have to choose a store that accepts FiOS equipment. In my case it was actually a wireless authorized reseller and not a retail Verizon store. Reply tandthezombies • Additional comment actions. I've successfully returned Verizon equipment at one of their stores so you should be able to do the same Reply ...Mar 23, 2018 ... This is a general overview of the equipment that you see with Verizon FiOS. This is a setup in a condo in new york city.03-31-2017 02:01 PM. Hey Verizon: I have called, emailed, and called about 10 more times. UPS lost the equipment I sent to return to you, and now UPS refuses to open an investigation becasue they tell me it has to be initiated by Verizon. So of course, I call Verizon (about 10 different times) and am given the run around by every one I speak with.Fios TV installation. Fios® TV provides a digital TV experience with a 100% fiber-optic network directly to your office using your existing coaxial cable wiring. With eye-popping color, vivid sound and amazingly sharp pictures, Fios TV includes: More than 500 digital channels. Over 123 local and national high-definition television (HDTV) channels.Unable to Return Fios Equipment--I need a label! 12-13-2020 06:33 PM. I called Verizon to cancel my services before Thanksgiving do to the fact I was moving. The associate on the phone asked for my new address and reassured me that my return box would be along in 3-5 business days with my pre-printed return label.Once everything with that box is connected, power up the box and the TV, and follow the directions on the screen. Once that box is up, the smaller box, the IPC or mini as we call it gets powered up and should be found by the system. That box can be hooked up with coax, ethernet or WiFi, although wired is preferred.Installing Verizon Fios. Self-Installation is a great way to set up your Fios Internet, TV and Phone service (s) when it's convenient for you. Verizon can mail you the equipment or you can pick it up at one of our Fios locations. When you’ve received your equipment, sign into My Verizon to get your Fios up and running with the easy step-by ...i Locating a Verizon Fios Store Near Me To Return Equipment If you are planning to cancel your Verizon Fios service or you’ve already done it, make sure you keep reading …UPS Pick-Up for Fios Equipment. 06-14-2015 01:23 PM. Fios mistakenly shipped me TV and internet equipment. I cannot return the package to UPS because it is too large and heavy to carry to the nearest UPS (which is located far away). I also cannot arrange UPS pick-up without Verizon's UPS account number (to avoid being charged for …I missed the 30 day period to return my fios equipment. Am I still able to return it late? I understand I may be charged a fee still, however would like to reduce the balance owed (full price of the equipment) if possible. Thanks.How to return your Fios equipment. You must contact us to start the return process. We’ll let you know which UPS stores are near your address so you can drop off your return. Or you can use the UPS find a store tool. Any UPS store will accept the return. You can use the packaging and shipping label we provided, but it isn’t required.Online: Log into your Verizon account, go to the “Equipment” section, and select “Return equipment.”. Follow the prompts to request a return label. Phone: Call Verizon’s …Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Important: Cisco set-top boxes won’t transmit video content for Fios TV service on or after June 30, 2024. If you’re looking for a reliable, high-speed internet service, Verizon Fios may be one of your best options. Not only are the services consistently regarded as some of the fastest ...To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you. You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.Eventually, the need may arise for you to return this box to Verizon, either for repairs or as part of your service cancellation. Depending on your specific preferences, you can return this equipment through the mail or at one of several Verizon FiOS TV storefronts. Understanding your options when it comes time to initiate a Verizon equipment ... With so many options available for television entertainment, it can be overwhelming to choose the right channel package for your needs. Verizon FiOS offers a range of channel packa...Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Open portal. Set up and activate Verizon set-top boxes and DVRs including the Cisco CHS 355, Cisco CHS 435 HD DVR, Motorola 7100-P2 HD, and others.Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Important: Cisco set-top boxes won’t transmit video content for Fios TV service on or after June 30, 2024. Online: Log into your Verizon account, go to the “Equipment” section, and select “Return equipment.”. Follow the prompts to request a return label. Phone: Call Verizon’s customer service and request a return label. They will likely ask you for some information, such as your account number and the reason for the return.To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you. You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. View unreturned Equipment Pricing Equipment Type National Unreturned/Damaged Charge - Consumer; Broadband Home Router: $100.00: Fios Extender: $145.00 ...Not even the online chat allowed me to get to an agent. Spoke to a specialist from Verizon at this number: 844-837-2262, and they said that I need to call Frontier since Verizon Fios is no longer servicing my area (California). EDIT: Frontier tech support said that they don't want it back if it is ONT, they only accept return for router or modem.How do I return my Verizon Router? Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.Prepare Package. First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.Verizon permits us to screen the whole return process with My Verizon. We can now utilize the My Verizon site to follow our hardware return, constantly look at definite bill status, forthcoming discounts, restocking charges, and so on, and affirm that Verizon has accepted our returned equipment.I show the main components of my FiOS installation and explain what you need to know if you plan on getting it. My ONT is an all-in-one indoor model, an outd...Equipment return. 01-30-2024 08:30 AM. So, I will be gettingba new router and I canceled my Vrzn fios tv. Soninitially they said...return equip byba date or 30 days from now or something. Then 2 days later, I get a "Please return equipment ASAP". Haha that was pretty rude. The tech can get it this Friday!As instructed by the representatives when calling the FIOS equipment return support number {edited for privacy}, my father was able to return his equipment to the Verizon Wireless store at Settler’s Ridge outside of Pittsburgh on 21 Nov 2014 because it housed a FIOS Kiosk. The FIOS Kiosk Manager, who is not a Verizon employee and is actually ...The MoCA Ethernet Adapter (MEA) brings Ethernet wired performance to your entertainment center and other selected locations, supporting HD video, online gaming, and high-speed networking. The device connects to your existing coaxial network and provides for up to four Ethernet ports with the reliability and performance of a wired connection.The nearest verizon fios store to return equipment locations can help with all your needs. Contact a location near you for products or services. Here are the details about the nearest Verizon Fios store where you can return your equipment: What is the address of the nearest store? 123456 Main St, City, State 12345.Accessibility Resource Center Skip to main content. Personal Business. Stores08-24-2018 08:45 AM. I returned my FIOS gateway router back on June 1, 2018. When I log in to MyVerizon, I get a message that says "Return your equipment..." I'm also getting email reminders to return the equipment or get charged for it. I've done the customer service chat, I've called also. Each time I'm told that it will be cleared in 2-3 days.equipment return scam. 07-28-2015 02:12 PM. I recently cancelled my verizon fios because I need to moved to a new place. I returned the two equipment (HD TV Set box and router) the day after I stopped the service on 07/24 and kept the ups receipt. the UPS traker showed verzion received the shipped box on Monday 07/27 and verizon …08-24-2018 08:45 AM. I returned my FIOS gateway router back on June 1, 2018. When I log in to MyVerizon, I get a message that says "Return your equipment..." I'm also getting email reminders to return the equipment or get charged for it. I've done the customer service chat, I've called also. Each time I'm told that it will be cleared in 2-3 days.tekpc81. I looked through the forum for unreturned equipment charges and noticed that I was not the only one billed for fios equipment that I returned to Verizon. However, I am unable to find the any tab in my profile page of the forum where I can escalate my situation. There is no tab stating "my support cases" anywhere on my forum …Verizon Routers. Verizon offers a wide variety of advanced equipment and accessories to maximize your Fios, 5G Home, and High Speed Internet (DSL) connection. For complete information, user guides and step-by-step help in setting up your equipment, select your router below. Business Customers: Learn about Routers for Small Business.03-01-2020 10:09 AM I'm getting ready to return Fios equipment from my parents house. I was not instructed to have a label or box but was told to just take the equipment to one …The MoCA Ethernet Adapter (MEA) brings Ethernet wired performance to your entertainment center and other selected locations, supporting HD video, online gaming, and high-speed networking. The device connects to your existing coaxial network and provides for up to four Ethernet ports with the reliability and performance of a wired connection.To activate your new 5G Home Internet plan, you must reboot the Verizon Internet Gateway router. Here's how to reboot: Unplug the device, wait 10 seconds and plug it back in. A pulsing, white light displays for about 3 minutes. When the pulsing, white light turns solid, press and hold the WPS (pairing) button for 5 seconds, then release.Offer a solution for customers to connect the old Verizon DVR to the new Fios One DVR via ethernet, COAX or USB and transfer recorded content. Again, expecting customers to just lose all of the recorded content (hundreds of hours), simply because they are upgrading to the newest equipment is unacceptable.As instructed by the representatives when calling the FIOS equipment return support number {edited for privacy}, my father was able to return his equipment to the Verizon Wireless store at Settler’s Ridge outside of Pittsburgh on 21 Nov 2014 because it housed a FIOS Kiosk. The FIOS Kiosk Manager, who is not a Verizon employee and is actually ...Prepare Package. First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.Accessibility Resource Center Skip to main content. Personal Business. StoresHow to Claim the Payout. Verizon will pay $100 million into a fund to settle claims over a misleading administrative charge if the agreement is approved. You could be eligible for …Existing equipment you must DISCONNECT AND RETURN • Video Media Servers(s) with their Power Cord(s) CURRENT VIDEO MEDIA SERVER 3. Place your old Video Media Server(s) with Power Cord(s) in the shipping box and return them to Verizon using the pre-paid label. Or, bring the equipment to any UPS store where they will pack and ship it for …Sep 4, 2012 ... Probably the easiest is to simply take it into a Verizon Experience Store if there is one within reasonable driving distance and hand it in ...Get Technical Support. When turning it off and back on again doesn't do the trick, it's time to call on Verizon Tech Support. For all questions concerning your internet, phone, or TV support, call 1-800-VERIZON (or 1-800-837-4966)Accessibility Resource Center Skip to main content. Personal Business. StoresFor questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a negative light. Follow Reddiquette, learn something new, and enjoy some blazing fast Fios.To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned/Damaged Charge - Consumer: Broadband Home Router: $100.00: Fios Extender: $145.00: Fios Network Extender:You will get your final bill on your normal bill cycle. There may be more than one bill after you disconnect your services that will include any new charges or credits. If the disconnect date is close to the actual bill date a standard bill will be generated before the final bill statement. Pro-rated credits will appear on the bill for any ...Wi-Fi Health Check in the My Verizon app, to optimize your Wi-Fi network. An optional Wi-Fi Extender* for better signal strength in hard-to-reach places. *If you cancel service or change to a plan that does not include Whole-Home Wi-Fi, you must return the Verizon-owned Wi-Fi Extender or you'll be charged an unreturned equipment fee of $175.Feb 25, 2020 ... Spending about an hour or so on line chat with Verizon to solve my 2 cable box tv problems and they lost patience with me while I swapped ...Apr 22, 2022 ... Comments9 · Wire NINJAS Verizon FIOS Eco System. · Inside A Verizon Fios Box (ONT-Demarc) (Speedtest) · How to Program your new FiOS Voice rem...Limited time offer. Ends 2.22. Buy | Details. Visit Verizon cell phone store near you on Glen Burnie North in Glen Burnie to find best deals on our phones and plans. Book appointments and check store hours.Feb 25, 2020 ... Spending about an hour or so on line chat with Verizon to solve my 2 cable box tv problems and they lost patience with me while I swapped ...Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.The MoCA Ethernet Adapter (MEA) brings Ethernet wired performance to your entertainment center and other selected locations, supporting HD video, online gaming, and high-speed networking. The device connects to your existing coaxial network and provides for up to four Ethernet ports with the reliability and performance of a wired connection.If you need to return your Verizon Fios equipment, you can do so by using the provided return label. Simply attach the label to the box containing the equipment and drop it off at any FedEx location. You can also schedule a pickup by calling 1-800-GO-FEDEX.03-31-2017 02:01 PM. Hey Verizon: I have called, emailed, and called about 10 more times. UPS lost the equipment I sent to return to you, and now UPS refuses to open an investigation becasue they tell me it has to be initiated by Verizon. So of course, I call Verizon (about 10 different times) and am given the run around by every one I speak with.All Other Equipment Returns ... Follow these 4 easy steps for returning all other equipment. ... Prepare your shipment. Disconnect the equipment you wish to return ...Verizon permits us to screen the whole return process with My Verizon. We can now utilize the My Verizon site to follow our hardware return, constantly look at …Apr 30, 2014 ... "No Charge, Hassle Free" Verizon Fios equipment return at The UPS Store - Feasterville, your authorized Verizon Return Center.I have my doubts that Verizon wants the DSL equipment back. When I upgraded to FiOS, and when I dropped DSL service at another location, Verizon made no request to return either unit (both 327W's). I suspect the cost of handling the return, testing, etc is surprisingly close to the Verizon's actual cost for a new unit.08-24-2018 08:45 AM. I returned my FIOS gateway router back on June 1, 2018. When I log in to MyVerizon, I get a message that says "Return your equipment..." I'm also getting email reminders to return the equipment or get charged for it. I've done the customer service chat, I've called also. Each time I'm told that it will be cleared in 2-3 days.Returning equipment can often be a stressful and time-consuming process. Whether you are returning a faulty product or simply no longer need the equipment, it is important to navig...If you need to return your Verizon Fios equipment, you can do so by using the provided return label. Simply attach the label to the box containing the equipment and drop it off at any FedEx location. You can also schedule a pickup by calling 1-800-GO-FEDEX.Re: FIOS router return after installing my own. JJKiv. Contributor - Level 1. 11-13-2018 08:03 AM. Yes at any FIOS walk in store and also at some Wireless stores. I have done it at a Verizon franchised retailer, not a Verizon operated store. You can check locatioons near you that accept Fios equipment. Check this link:08-24-2018 08:45 AM. I returned my FIOS gateway router back on June 1, 2018. When I log in to MyVerizon, I get a message that says "Return your equipment..." I'm also getting email reminders to return the equipment or get charged for it. I've done the customer service chat, I've called also. Each time I'm told that it will be cleared in 2-3 days.Verizon Fios equipment returns You must contact us to start the return process. We’ll let you know which UPS stores are near your address so you can drop off your return. Or you …Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.Please try again later or contact your local Verizon Business Office for assistance. 1-800-VERIZON (1-800-837-4966) Verizon's Networking & Wi-Fi accessories have been selected to provide you with the ideal equipment for your Verizon service.Feb 20, 2023 ... If you wish to avoid getting charged for Verizon Fios equipment you haven't returned, do so within 30 days of discontinuing the service. When ...Full channel access and DVR streaming req. Multi-Room DVR Enhanced or Premium Service. Max. combined 4 simultaneous Live TV and/or DVR streams per media server. Verizon Wireless Data-Free Streaming (not available in California): Req. postpay 4G LTE service. Non-streaming activity (e.g., app downloads, starting/restarting the app, going off ...Verizon Fios is a popular choice for television and internet services, offering a wide range of channels for their subscribers. With so many options available, it can be overwhelmi...Jul 13, 2014 ... Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You ...If you need to return your Verizon Fios equipment, you can do so by using the provided return label. Simply attach the label to the box containing the equipment and drop it off at any FedEx location. You can also schedule a pickup by calling 1-800-GO-FEDEX.I had to cancel the service because I’m moving to the area that is not covered by them, and they asked to return the following items: Unreturned Fios Router Qty: 1. Fiber Service Unit Qty: 1. I wish they provided some instructions with pictures, because I don’t know what Fiber Service Unit looks like. I have three pieces of equipment:
10-16-2012 05:39 AM. Traditionally there are 3 ways to return Verizon equipment. Probably the easiest is to simply take it into a Verizon Experience Store if there is one within reasonable driving distance and hand it in across the counter. You also at least used to be able to simply drop the equipment off at any UPS store, and they would ship .... New houses on sale
Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.Verizon offers a variety of TV remote controls for your Fios equipment, including a 2-device remote control & a big button remote. We've also added a remote control specific to TV One equipment and to the Fios Stream TV equipment. Order a new remote control to replace an old remote, damaged remote, broken remote, or lost remote control. Return device. KC223. Newbie. 02-19-2024 05:40 PM. I returned my device to Verizon and now they are saying they never received it. They are trying to charge me the rest of …Edg1. Community Leader. 08-17-2019 06:07 AM. Call 1-800-Verizon (8008374966) and type in your phone/account number say you want to return equipment to the prompt. Just called and got through in five minutes. As far as returning goes they will either send you a box or you can drop off at UPS. 5 Likes.Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Open portal. Set up and activate Verizon set-top boxes and DVRs including the Cisco CHS 355, Cisco CHS 435 HD DVR, Motorola 7100-P2 HD, and others.Prepare Package. First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. View unreturned Equipment Pricing Equipment Type National Unreturned/Damaged Charge - Consumer; Broadband Home Router: $100.00: Fios Extender: $145.00 ...After watching the video, go directly to the Suspend or Reconnect Your Service page in My Verizon. Sign in, if you haven't already, and quickly get started.My roommate returned our FiOS equipment earlier this week, and I got a confirmation email for both pieces (router and set-top box), but today I got a voicemail saying that my equipment was unreturned. We returned everything (cables, remotes, etc.) that didn't have "Property of Verizon: Do Not Return...Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966)." This issue really should be saved. How can I access and print the label for returning the Fios equipment? Please let me know as soon as possible. Thanks for your help!Edg1. Community Leader. 08-17-2019 06:07 AM. Call 1-800-Verizon (8008374966) and type in your phone/account number say you want to return equipment to the prompt. Just called and got through in five minutes. As far as returning goes they will either send you a box or you can drop off at UPS. 5 Likes.Equipment return. 01-30-2024 08:30 AM. So, I will be gettingba new router and I canceled my Vrzn fios tv. Soninitially they said...return equip byba date or 30 days from now or something. Then 2 days later, I get a "Please return equipment ASAP". Haha that was pretty rude. The tech can get it this Friday!The WWE Network cannot be accessed on Verizon Fios, satellite television or through a cable provider. Instead, the WWE Network is a subscription based Internet streaming service av...Returning equipment can often be a stressful and time-consuming process. Whether you are returning a faulty product or simply no longer need the equipment, it is important to navig...Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Important: Cisco set-top boxes won’t transmit video content for Fios TV service on or after June 30, 2024. I have a suggestion to alleviate the 2-4 hour wait times to return a piece of FIOS equipment. When entering a Verizon Retailer or Service Center and after signing in as required, have a designated Equipment Return Specialst availabe to handle any and all equipment returns (which take maybe 5 minutes at most) instead of having to wait for a …Jun 3, 2021 ... The safest option may be to hand-deliver the G3100 to the nearest Verizon corporate store or authorized retailer with Fios demonstration ...Prepare Package. First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.How to return your Fios equipment. You must contact us to start the return process. We’ll let you know which UPS stores are near your address so you can drop off your return. Or you can use the UPS find a store tool. Any UPS store will accept the return. You can use the packaging and shipping label we provided, but it isn’t required. .
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